Money and the books

How do I record a payment from a customer who owes me?

Record a receipt in Sales → Receipts. Pick the customer, enter the amount and how they paid, and it is shared out over their unpaid invoices, oldest first. Anything left over stays on their account as credit.

Steps

  1. Go to Sales → Receipts and press New.
  2. Choose the customer — their unpaid invoices are listed, oldest due first.
  3. Enter the payment under Tender. Check the Allocation column, then Save.

Good to know

  • To pay a particular invoice instead, type the amount in its row. Auto-allocate takes you back to oldest-first.
  • Cash sales are already paid and do not appear.

The full guide

Receive a payment against a customer's invoices

When a customer pays what they owe, record a receipt and say which invoices the money settles. Auto-allocate does this for you: it pays the oldest invoice first, then the next oldest, until the…

Related questions

Try it in a practice company first

Start a free trial and follow along with sample data before you touch your own books.