This is the everyday job at the till: build the customer's basket in the cart, then take payment.
Adding products
There are three ways to add a product — use whichever is fastest:
- Tap a tile — press the product's button on the left.
- Scan a barcode — point the scanner at the product. It drops straight into the cart. (Barcode scanning must be switched on in Setup → POS.)
- Search — type part of the name or code in the search bar, then tap the result.
Each time you add a product already in the cart, its quantity goes up by one.
Changing quantity
- Use the + / − buttons on the cart line, or tap the quantity and type the number.
- To remove a line completely, set its quantity to 0 or use the line's delete (×) button.
Selling by weight or decimal quantity
If a product is sold by weight or measure (e.g. 1.5 kg), tap the quantity field on its cart line and type the exact amount.
Line discounts and price changes
- If your shop allows it, you can change a line's price or apply a discount directly on the cart line.
- Changing a price may require a manager's approval — see Manager overrides & the audit trail.
Clearing the cart
To abandon the whole sale, use Clear / New sale. If you want to keep the cart for later instead of clearing it, hold it — see Hold & recall a ticket.
Tips
- The running total at the bottom always reflects taxes and discounts, so what you see is what the customer pays.
- Can't find a product by scanning? It may not have a barcode yet. Generate one under Sales → POS → Barcodes.
Common problems
- Scanning does nothing → the barcode listener may be off. Turn on Barcode scanning in Setup → POS, and make sure the cursor isn't stuck in a text box.
- A product is missing a price → open the item in Inventory/Items and set its selling price; the till reads it from there.
- "In stock only" hides a product → that filter only applies to stock items. Turn it off to show everything.
- The stock on a tile is lower than what's on the shelf → the tile shows what is available to sell. Items customers have already ordered by QR code (and not yet paid) are reserved for them. Hover over the tile to see how many; they come back if those orders are rejected.
- "Insufficient stock … more is on open tables" when charging → the rest of that item is reserved by open orders. Sell what's available, or settle or reject the open orders first.
Items priced when you pick the parts
A composite item set to On Sales Assembly (a platter, a set menu) has no single price until the parts are chosen. Its tile shows From ₦X, the least it can cost: the required parts only. If it has no required parts the tile says Priced on selection. Tap it, pick the parts, and the real price is on the cart line.