Cash that has left a till but nobody has confirmed as banked, by how long it has been in transit. This is the gap where cash goes missing without anyone noticing.
What is listed
- Remittances not confirmed — a cashier or manager declared cash for banking, and the receiving person hasn't confirmed it.
- Shift cash not remitted — a shift was closed and cash handed over, but no remittance was raised for it (for example, the till setting that raises one automatically was off).
Card and transfer payments are not here: they settle through your bank or payment provider, not through a cash hand-over.
Before you start
- You need permission to view ledger reports.
- Always as at today.
Steps
- Open Reports → Unbanked Cash Aging.
- Choose your Age bands — daily or weekly suit cash; the default is weekly.
- Click a Reference to open the remittance, or the shift hand-over slip.
- Group by the person who raised it to see who is slow to bank.
Tips
- Cash should clear within a day or two. Anything older is a question for the person named.
- If the second list keeps filling up, switch on raise a remittance on shift close in the till's settings so hand-overs are tracked automatically.
Common problems
The cash was banked, but the remittance is still listed. It needs to be confirmed in Accounting → Remittances by the person who received it. Until then the system can't know it reached the bank.
A shift shows cash handed over, but the money went into the safe. Raise a remittance for it from the shift's hand-over slip so the trail is complete.