Bill Room (room board)

Bill Room on a room's tile charges the guest's room night without waiting for the scheduled billing. A night is never charged twice.

What it does

• The current night isn't charged yet → it is charged now, at the rate on the folio.
• The current night is already charged → billing runs for this room only. If the next night has fallen due, it is created and charged. If it hasn't, nothing changes and you are told when it falls due.

The message after you confirm says which of these happened and the amount.

Before you start

• You need the Booking Management right.
• The room must be occupied; a checked-out room can't be billed.

Steps

1. Open Front Office → Room Board.
2. Select the room and choose Bill Room.
3. Read the confirmation and click Confirm Bill.

Tips

• Nights are charged automatically when they fall due (see Auto-bill guests). Bill Room is for when a night is due and the scheduled run hasn't happened.
• To charge every room that has fallen due at once, use Bill Rooms Now.
• A guest who leaves before the next night is charged is settled at check-out (see Check out a guest), so there is no need to bill ahead.

Common problems

• "This night is already charged and the next one is not due yet" → nothing to do. The next night is charged automatically at its charge time (Setup → Check-out & Billing Times).
• "Room billing is running right now" → the scheduled run is busy. Wait a moment and try again.
• "Room is already checked out — nothing to bill." → charge a departed guest through the folio, not the room board.