Booking history of a room

See every stay a room has had, newest first: who the guest was, when they were in and out, how many nights, what the room earned, and a link straight to each folio. Useful when a guest says "I was in this room last month", when housekeeping asks who had a room before, or to look at a past folio without searching for it.

Before you start

• You need Room Management access (the Room Status Board).

Steps

1. Open Front Office → Room Status Board and click the room.
2. In the panel on the right, click Booking History.
3. The list shows one line per stay: guest, phone, sponsor, in and out times, nights, room total, and whether the stay is still in-house, checked out or closed.
4. Click Open folio on a line to go to that folio. Use the browser's Back button to return to the board.

Tips

• The current guest is the first line; the one before them is next, so "who was here before this guest" is one click.
• A stay that moved rooms appears on each room it used, with only the nights spent on that room.
• The list shows the latest 100 stays. Older history is on the folios themselves.

Common problems

• A stay is missing → it had no night row on this room (for example the room was changed before the first night was billed).
• Nights or total look low → only the nights on this room count; the rest of the stay is on the other room's history and on the folio.