Decide how long people stay signed in to Business Sensor. This matters most on shared computers — the front desk, the bar till — where the next person on shift should not find the app still signed in as someone else. Whatever they did would be recorded under the wrong name.
Before you start
- You must be in the Administrator user group. The tab is hidden for everyone else, even people who can open Preferences.
Steps
- Go to Setup → Preferences and open the Sign-in & Security tab (the last one).
- Choose the settings:
- Allow "Keep me signed in" — when ticked, people can tick Keep me signed in on this computer on the sign-in page and stay signed in after closing the browser. When unticked, closing the browser (or the app) always signs people out. Untick it if your computers are shared.
- Sign out after inactivity — anyone who does nothing (no clicks, no typing) for this many minutes is signed out, even if the page is left open. Between 5 minutes and 24 hours (1440 minutes).
- Maximum session length — however active someone is, they must sign in again after this many days. Between 1 and 90.
- Click Save sign-in settings.
What people see
- The sign-in page has a Keep me signed in on this computer box. It is unticked unless the person ticks it. Unticked, closing the browser signs them out; refreshing the page or opening another tab does not.
- After the inactivity limit, the next time they look at the screen they are on the sign-in page with a message saying why.
Tips
- Suggested for shared front-desk and till computers: "Keep me signed in" off, inactivity 15–30 minutes.
- Suggested for back-office computers used by one person: "Keep me signed in" on, inactivity 60–120 minutes.
- The Kitchen board and the POS display screens are never signed out for inactivity — they are meant to run unattended.
- New settings apply from each person's next sign-in or page load. The maximum session length applies to new sign-ins.
Common problems
- I can't see the Sign-in & Security tab → Only the Administrator group can. Ask an administrator to change the settings or to add you to that group.
- "Keep me signed in" doesn't keep someone signed in → The company setting Allow "Keep me signed in" is off; the sign-in page tells them so.
- Someone is signed out while working → The inactivity limit counts clicks and typing in any tab of the app. Reading a long page without touching anything counts as inactive; raise the limit if that happens often.
- A wall screen keeps signing out → Only the Kitchen board and POS display screens are exempt. Use those screens for unattended displays.