Setup → Storefront lets you put a proper welcome banner across the top of the pages your customers arrive on — a picture, a headline, a short sentence, and a button that takes them straight to booking.
Without it, customers land on a plain white page with just your logo. It works, but it looks like a form. The banner makes it look like your business.
Before you start
- Fill in Setup → Organization Profile first. Your business name, type, city and country are what the wording and the picture are built from.
- Have a picture in mind. It can be one you upload, one of your existing item photos, or one the system generates for you.
Steps
- Go to Setup → Storefront.
- Tick Show the banner. Until this is ticked, customers keep seeing the plain header.
- Write your Headline — this is your promise to a customer, not your business name again. Your name and logo already sit on the strip above it. Good: "Comfort in the heart of Enugu." Less good: "Fidelma Hotel Ltd".
- Write a one-sentence Subheading saying what they can do here.
- Choose a Button text and where the button goes — your room search or your table reservations page.
- Add a Picture, using whichever of these suits you:
- Upload — your own photograph (up to 8 MB).
- Use one of my photos — pick from pictures already on your items. The picture is copied, so changing that item's photo later won't change your banner.
- Generate with AI — creates a banner from your business details.
- Pick a Colour. This tints the shade laid over your picture so the wording stays readable. Darker colours are safer over busy photographs.
- Watch the Preview at the top — it is exactly what customers will see.
- Press Save.
Where the banner appears
It shows on the pages customers arrive on:
- Your room search page
- Your table reservation page
It deliberately does not appear on payment pages, baskets, single-product pages, confirmations, or the page for booking a particular staff member. On those, the customer is part-way through something, or the page is about one specific room, product or person rather than about your business — and the banner would only push what they came for further down the screen.
Where your logo sits
Your logo and business name sit on a slim white strip directly above the banner, so your mark shows on the white it was designed for. The banner itself carries your wording and picture.
With the banner switched off, that strip grows back into the full plain header you have today, carrying the page title as well.
Tips
- Keep the headline short. Under about 45 characters stays on one line on a phone, which is where most customers will see it.
- Wide pictures work best. A tall portrait photo will be cropped top and bottom. Landscape shots of your rooms, your dining room or your shopfront are ideal.
- Check it on a phone. Open your own booking link on your phone after saving. The banner is kept short on purpose so the booking form is still visible without scrolling — worth confirming with your own picture.
- The wording is yours. If you use Draft with AI, read it before you save. It is a starting point written from your profile, not a fact-checked description of your business.
Common problems
- I ticked Show the banner but customers still see the plain header → Press Save. The tick alone doesn't publish anything.
- "Draft with AI" and "Generate with AI" aren't there → AI isn't switched on for your system. Everything else on this page still works; type your own wording and upload your own picture. Ask your administrator if you want AI turned on.
- A message says picture storage isn't set up → Your system has no picture storage configured, so a banner image can't be saved. Your headline still shows on a plain coloured background. Ask your administrator.
- "A banner is set but its file is missing" → The picture was removed from storage. Customers see the coloured band with your wording, not a broken image. Upload or generate a replacement.
- The wording is hard to read over my picture → Choose a darker colour, or a picture with a plainer left-hand side. The shade is heaviest on the left, which is where the wording sits.
- My button goes to a page that says nothing is available → The button only points at pages you already have. If your room search is empty, check your room types and rates rather than this page.