Add a photo gallery and facilities to your booking page

Your public booking page (/rooms) shows your rooms with their photos and "from" prices as soon as it opens. Guests don't have to pick dates first. Under the rooms you can add two more sections:

• Gallery: photos of your hotel. The first photo is shown largest, and guests can click any photo to see them all full-size.
• Facilities: what guests can expect, such as a restaurant, bar, laundry or meeting space, each with a small icon and a one-line description.

You don't have to start from nothing. The system can fill the gallery with starter photos and draft the facilities list from your own records. You check both before guests see them.

Before you start

• To appear on /rooms, a room type needs an active rate plan, the room type item itself, and an advance-booking billing interval. A room type without all three won't appear, with or without a gallery.
• The facilities draft reads your departments, item categories and service items. If your restaurant, bar or hall hire are set up there, the draft will find them.
• Have your own photos ready if you can, especially one of the outside of your hotel.

Steps

Gallery

1. Go to Setup → Storefront and scroll to Gallery.
2. Press Fill with starter photos. After a few seconds the gallery fills with photos of a reception, a bedroom, a bathroom and one for each facility the system found in your records (restaurant, bar, gym and so on). Each one is marked Starter photo.
3. Press Upload photos and choose your own pictures. You can pick several at once (up to 8 MB each, 24 photos in total). Your photos go in front of the starter ones, so your first upload becomes the cover.
4. Type a caption under any photo if you want one. It saves when you click away.
5. Use the ← → arrows to change the order. The photo in first place is the Cover.
6. Use the bin to remove a photo. Remove starter photos as you replace them with your own.
7. Don't like the starter photos? Press Shuffle starter photos to swap them for a different random set. Your own photos are never touched.

The gallery saves as you go. It does not need the page's main Save button.

Facilities

1. Scroll to Facilities and press Draft with AI (on servers without AI it reads Suggest from my records).
2. A list appears, with a note showing which of your records it was based on. Nothing is saved yet.
3. Read every line. Remove anything you don't offer with the bin, and edit names and descriptions as you like.
4. Press Add facility to add something the draft missed (Wi-Fi, parking, security, backup power and so on). Choose an icon, type a name and an optional one-line description.
5. Press Save facilities.

Tips

• Replace the starter photos as soon as you can. They are stock pictures of hotels in general, not of yours. They make the page look finished on day one, but guests trust real photos, and a guest who arrives to a different lobby feels misled.
• Starter photos never include the outside of a hotel. A stock photo of a hotel front is always a real, different hotel, often with its name on the wall. That's the one photo only you can supply, so make it your first upload.
• The draft only lists what your records show. It won't add a pool, spa or airport shuttle unless something in your departments, categories or services mentions one. Things guests take for granted, like Wi-Fi or air-conditioning, aren't in your records, so add them yourself if you offer them.
• Be careful with "free", "included" and "24-hour". Only say them if they're true. Breakfast, for example, may only come with some rates.
• An empty section is hidden. Until you add a photo or save a facility, guests simply don't see that section, so a half-finished page never shows an empty box.

Common problems

• The "Fill with starter photos" button is missing → The photo library isn't set up on your server. Upload your own photos instead.
• "Upload photos" is greyed out → Either the gallery already has 24 photos (remove some first), or photo storage isn't set up on your server. Ask your administrator.
• "Only image files can go in the gallery" → You chose a document or other non-picture file. Choose a JPG, PNG or similar.
• "That photo is too large" → Each photo can be up to 8 MB. Resize it or export it at a smaller size from your phone or editor.
• The draft missed a facility I have → It only finds what is named in your departments, categories and service items. Add it with Add facility.
• The draft suggested something I don't have → Remove it with the bin before saving. Check which record triggered it (shown in the note above the list), for example a "Gym Coaching" service item.
• I saved but the booking page hasn't changed → Refresh the page. Photos can take a minute to appear the first time.
• A room type isn't showing on /rooms → It needs an active rate plan and an advance-booking billing interval. See the room booking setup guide.