Getting set up

Write your own pages — About, Contact, policies

Setup → Pages lets you add your own pages to your public site: an About page, a Contact page with an enquiry form, a privacy policy, terms of service, or anything else you want to write.

Each page gets its own address — a page called about lives at /p/about — and any page you choose can appear in the menu at the top of every public page.

Before you start

  • Fill in Setup → Organization Profile. Your business name, type, city and country are what the AI drafts are written from, and your contact details are what the Contact page shows.
  • Decide which pages you actually want. You do not need all five.

Steps

  1. Go to Setup → Pages.
  2. Press Add the standard pages. This creates five empty drafts — Welcome, About us, Contact us, Privacy policy and Terms of service. None of them is visible to customers yet.
  3. Press Edit on the page you want to write.
  4. Write the content, or press Draft with AI to get a starting point. You can type a steer first, like "mention our airport shuttle".
  5. Press Preview to see it the way a customer will.
  6. Fill in the settings on the right:
    • Menu label — the wording shown in the top menu. Leave it empty to keep the page out of the menu (normal for policies).
    • Menu order — lower numbers appear first.
    • Search description — the sentence shown under your page in search results.
    • Show your banner — puts your storefront banner across the top. Best on a front page; leave it off for policies. Set the banner up under Setup → Storefront.
    • Show an enquiry form — puts a "Send us a message" form at the bottom.
    • Show a map — puts a map of your business at the bottom. See below.
  7. Tick Publish when you are happy with it.
  8. Press Save.

Showing a map

Tick Show a map of your business on any page — normally Contact — and visitors get a map with your business pinned, plus an Open in Google Maps link for directions.

The map uses your address from Setup → Organization Profile, so there is nothing extra to fill in. If the pin lands on the wrong spot — a common problem with informal addresses — go to Setup → Storefront → Map location and type something more precise: your business's name as it appears on Google Maps, a fuller address, or coordinates like 6.4531, 7.5248.

Two things worth knowing:

  • The map loads from Google. That means Google can see that someone visited your page. If you publish a privacy policy, say so there.
  • Leave it off where it isn't needed. A map on every page is clutter, and each one is another third-party load on a phone connection.

Enquiries from your Contact page

When a visitor fills in the form, two things happen: the message is saved, and an email is sent to the address in your Organization Profile. The message is saved first, so nothing is lost even if the email fails.

Replying to that email replies to the customer, not to us.

Tips

  • Your policies are your responsibility. An AI draft is a starting point, never legal advice. It deliberately leaves things it cannot know in [square brackets] — a notice period, how long you keep records, who to contact about data. Fill every one of those in, and have someone qualified read it before you publish.
  • Write the page, then publish it. Publishing is always a separate tick. Nothing you do on this screen puts text in front of customers by accident.
  • Keep policies out of the menu. Leave their menu label empty — they still show in the footer, which is where people look for them.
  • Formatting. Start a heading with ## , make text bold with **stars**, and start a bullet with - . Press Preview to check.

Common problems

  • I can't change the page's web address → It is locked once a page has been published, because anyone who saved or shared the old link would get a "page not found". Untick Publish, change the address, then publish again — and expect old links to break.
  • My page isn't in the menu → Give it a Menu label, and make sure it is published. Pages with no label are reachable by their address and shown in the footer, but not in the top menu.
  • "Another page already uses that web address" → Two pages cannot share an address. Pick a different one, or delete the page that has it.
  • "Draft with AI" isn't there → AI isn't switched on for your system. Everything else works; write the page yourself.
  • The map pin is in the wrong place → Set a more precise location under Setup → Storefront → Map location — your business's name as Google Maps knows it usually works best.
  • I ticked Show your banner but nothing appears → The banner itself has to be set up first, under Setup → Storefront, and switched on there. This tick only decides which pages it appears on.
  • I ticked Show a map but no map appears → Your Organization Profile has no usable address, and no override is set. A map pointing nowhere is worse than none, so it stays hidden until one of the two is filled in.
  • A visitor says the form didn't send → They must leave either an email address or a phone number, otherwise you would have no way to reply. The form tells them so.
  • I published a page and customers still can't see it → Check you pressed Save after ticking Publish. The tick alone changes nothing.

See it working on your own business

Start a 45-day free trial — no card needed — and follow this guide in your own practice company.