Closing a shift — what you sold, and the cash to hand over

When you close your shift the till prints two things for you: the Z report, which now lists every item you sold by category, and a cash hand-over slip that works out how much cash leaves the drawer and carries two signature lines. If your business keeps the hand-over trail on, the slip's amount is also raised as a Cash Remittance so the person who receives the cash confirms it in the system.

Before you start

• You opened a shift when you started (the chip at the top of the POS shows it).
• Count the cash in the drawer before you press Close.
• Your manager sets, in Setup → POS, the float kept at shift close and whether a remittance is raised at close. You can change the float on the day if told to.

Steps

1. On the POS press Close on the shift chip. The dialog shows your tenders and the expected cash in the drawer.
2. Enter what you counted under Declared. The variance shows at once.
3. Check Float to keep in the drawer. It is prefilled from the till setting; change it only if your manager says so. Cash to hand over updates underneath: counted cash minus the float kept.
4. Press Close shift. The Z report opens. Press Print for the Z report, which includes the Items sold section, then press Hand-over slip and print that too.
5. Hand the cash and the slip to the receiver. Both of you sign the slip. The receiver confirms the amount under Accounting → Cash Remittance (if the trail is on).

Tips

• The Z report's Items sold section is your proof of what you sold. Sales charged to a room or an account are listed but are not cash; the slip says so.
• A shift closed by mistake cannot be reopened. Open a new one; the new slip starts from its own float.
• Managers see every shift under Sales → Sales Reports → POS Shifts & Z Reports, and the day's hand-overs on the Daily Sales Summary.

Common problems

• Cash to hand over shows 0 → the counted cash is not more than the float kept. Check the float figure; a drawer short of its own float hands nothing over, and the shortfall is already in the variance.
• The slip says "no remittance raised" → the till has no cash account in Setup → POS, or the hand-over trail is switched off there. The shift is closed all the same; raise the remittance by hand in Cash Remittance if your business needs the trail.
• Variance is red (short) → the drawer holds less than expected. Write the reason in Notes before closing; it prints on both slips.
• I cannot see another cashier's slips → only administrators can open other cashiers' shifts.