QR ordering — in-room food posters

A room poster is a large (A3) wall poster you print and hang in each guest room. It shows a grid of appetising food photos and a big QR code. A guest lounging in the room sees the food, scans the code with their phone, and orders room service straight away — no phone call, no hunting for a menu. The order lands with the cashier under Orders on the Point of Sale screen and can be charged to the guest's room bill.

The poster is the "hook" on the wall; the real menu behind the QR is always live, so you print the poster once and never have to reprint it when prices or dishes change.

Before you start

• Create a room QR code for each room first. Go to QR Codes and add one code per room (choose Room and pick the room). The poster page prints one poster per room, each with that room's own code. If you have no room codes yet, the poster page will tell you and there will be nothing to print.
• Add photos to your menu items. The poster is a photo collage — only items that have a photo can appear on it. Open the Items screen and add a photo to your best dishes (the ✨ Suggest button can find one for you). The more items have photos, the fuller and more tempting the poster looks.
• Make sure your prices are set. Each tile shows the item's live selling price, so items priced at 0 are skipped.

Steps

1. Open Setup → QR Codes and click Room posters (top right).
2. Choose how many food tiles you want per poster (6, 9, or 12).
3. The app automatically picks your most tempting dishes and writes a short tagline for each. It favours your higher-margin and best-selling items, so the poster pushes what's most worth selling.
4. Don't like the selection? Click Regenerate to pick a fresh set of dishes and rewrite the taglines.
5. Fine-tune the tiles under Poster tiles (hover a tile for its controls):
   • Lock 🔒 — pin a tile so Regenerate never replaces it.
   • Swap ⇄ — replace a tile with any other photographed dish (search and pick).
   • Remove ✕ — drop a tile you don't want.
   • Add tile — add another photographed dish to the poster. Swapped or added tiles are locked automatically (they're your deliberate choice) and get their own tagline.
6. Under Rooms, tick the rooms you want to print for (all are selected by default). Untick any you want to skip.
7. Click Download PDF. You get a single, print-ready A3 PDF with one page per selected room, each carrying that room's QR — ready to send straight to a printer or print shop. (The Print button is a quick on-screen preview via your browser instead.)
8. Print the PDF at A3 and hang each poster in its matching room.

Tips

• Download PDF is the print-shop path. The PDF is true A3 with full-quality photos and a crisp QR — hand it to any printer as-is. Use Print only for a quick look on screen. If your printer only does A4, most print dialogs can shrink the A3 PDF to A4 with "fit to page".
• The QR is per room. Room 204's poster carries Room 204's code, so when the guest scans it the order already knows the room and can go on their bill. Don't swap posters between rooms.
• Refresh the look now and then. Because the menu behind the QR is always live, you only reprint if you want a different set of photos on the wall — e.g. to feature seasonal dishes. Just Regenerate and reprint.
• Taglines come from AI when it's enabled, and are written for your country (set in Organization settings), so local dishes are phrased the way they're served there. If AI isn't switched on, the poster still prints — it uses each item's own description instead.

Common problems

• "None of your menu items have photos yet." The poster can't be built without photos. Add photos on the Items screen (try ✨ Suggest), then come back and click Regenerate.
• The poster looks thin / has fewer tiles than I chose. You have fewer photographed items than tiles requested. Add photos to more items for a fuller poster, or choose a smaller tile count.
• A room isn't in the list. Only active room QR codes with a working link appear. Check the room has a QR code under QR Codes and that it isn't retired.
• A tile shows no picture when printed. The item's photo couldn't load. Re-open that item on the Items screen and confirm its photo is set, then Regenerate.
• A guest scans but can't order. The room may be shown as vacant (no checked-in guest), or the guest's surname didn't match the booking. This is the same in-room ordering check described in QR ordering — set up table & room codes.