A few minutes of setup makes the till behave exactly how your shop works. These settings live under Setup → POS and are usually managed by an administrator.
Core settings (Setup → POS)
- Selling department — which department the sale is recorded against.
- Supplying-from department — which stock partition the cart depletes, and which stock-on-hand the tiles show.
- Default customer — who a walk-in sale is attributed to.
- Default payment method and cash account — pre-selected at checkout to save taps.
- Accepted payment methods — pick which tender options appear at the till. Leave it empty to show every active method (the default). Tick a subset to restrict a till — e.g. a coffee cart sees only Cash and Card, while a hotel front-desk sees all methods. If the till's default method isn't in the selection, the cashier opens to the first allowed method instead. The server also enforces this list at sale time: even a tampered client cannot post a sale paid by a tender that isn't enabled here — the till will return a "not enabled at this till" error.
- Receipt options — print on every transaction, number of copies, and the print format (e.g. 80mm thermal).
- Tile layout — button size, number of columns, accent colour, and how many favourites to surface.
- Barcode scanning — turn the scanner listener on.
- Table service — for restaurants and bars: adds To table and Tables to the till so rounds can be sent to a table and billed later. See Table service — send orders to a table, bill it later.
- Print kitchen ticket on send — prints a ticket for the kitchen each time a round is sent to a table (to the paired receipt printer, or the print dialog).
- Welcome message / slogan — shown on the receipt and customer display.
Scoped settings: Tenant, User, or Till
Settings can apply at three levels, most specific wins:
- Tenant — the default for the whole shop.
- User — an override for a specific cashier.
- Till — an override for a specific workstation.
Use this to, for example, give a back-counter till a different selling department while everyone else uses the shop default.
Tills (Setup → POS Tills)
A till represents a physical workstation. Define your tills here so cashiers pick the right one at shift-open and so till-level settings and shift tracking line up with the real counter.
Overrides list (Setup → POS Overrides)
See every user- and till-level override in one place, so you can tell at a glance where a till differs from the shop default. (Administrator only.)
Tips
- Start with Tenant settings, then add User/Till overrides only where a counter genuinely differs.
- Get the selling and supplying-from departments right first — they drive both your books and the stock shown on the tiles.
Common problems
- Tiles show no stock → the supplying-from department has no stock, or points at the wrong department. Fix it in Setup → POS.
- A till behaves differently from the rest → check the POS Overrides list for a user- or till-level override.
- A payment method is missing from checkout → it's not ticked under Accepted payment methods for this till's scope. Either tick it, or clear the whole selection to fall back to "show all".