The night audit

Close the business day step by step: rooms bill automatically, or bill the waiting rooms here if you bill by hand; decide the no-shows, check the money, then close the day.· 2 min 20 s

Opening frame of the lesson “The night audit”

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From the guide: Night Audit

The Night Audit is the structured walk-through your hotel runs once per day — usually overnight — to confirm every room is billed, every collection is reconciled, and the books are closed. Opening the page starts tonight's audit for you, and the system tracks your progress: you can walk away and resume where you left off. If today is already closed, the page shows the finished audit instead, with its Audit trail.

The runbook walks you through six steps in order. Each step has a clear pass condition, and the system blocks you from advancing past an unresolved step.

After closing, an Audit trail → button appears in the footer. Click it to see everything done in the audit and who did it (each step done or skipped, each no-show decision with the guest's name, the close). Print it to file with the night's paperwork.

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