Hold a sale, and refund one

Park a ticket while a guest steps away and pick it up later; refund an item from the last sale, with a reason.· 1 min 9 s

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From the guide: Hold & recall a ticket (park a sale)

When a customer steps away to grab one more item, you don't have to lose their cart or make the next person wait. Hold the current sale, serve someone else, then recall it to finish.

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