Check in a guest with a booking
From the Room Status Board: rooms booked for today show who is arriving, and check-in uses their booking and deposit.· 1 min 31 s
This lesson plays inside the app
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Start free trialFrom the guide: Advance bookings (deposit, cancel, check-in, email)
An advance booking is a reservation taken before the guest arrives — the calendar shows it, the room is held against new bookings, and (if a deposit was taken) the money is sitting on the guest's account until the guest actually checks in.
This page covers the full lifecycle: book → confirm by email → either check in OR cancel.
New advance bookings now follow a two-step wizard, mirroring the Check-In wizard so the muscle-memory carries over.
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