The guest folio

Open a guest's running bill from the Room Status Board: rooms, charges, payments and the balance; take a payment and print the bill.· 1 min 38 s

Opening frame of the lesson “The guest folio”

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From the guide: Guest folio (rooms, charges, deposits)

The folio is the single running bill for an in-house guest — every room they hold, every charge they incur, every payment they make. One folio per stay, even when the guest occupies multiple rooms.

The folio's Rooms card lists every room currently held against the stay. Rows for rooms the guest has already checked out of are kept for history but greyed.

Charges, Grand Total and Balance Due cover everything the guest has run up on this stay:

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