The guest folio
Open a guest's running bill from the Room Status Board: rooms, charges, payments and the balance; take a payment and print the bill.· 1 min 38 s

This lesson plays inside the app
Find it in the Help Center of your workspace, next to the screen it teaches. Start a free trial to watch it.
Start free trialFrom the guide: Guest folio (rooms, charges, deposits)
The folio is the single running bill for an in-house guest — every room they hold, every charge they incur, every payment they make. One folio per stay, even when the guest occupies multiple rooms.
The folio's Rooms card lists every room currently held against the stay. Rows for rooms the guest has already checked out of are kept for history but greyed.
Charges, Grand Total and Balance Due cover everything the guest has run up on this stay:
Learn it by doing it
Start your free trial and follow this lesson in the practice company. 45 days, no card needed.