Check a guest in
Turn a guest's booking into a stay when they arrive: room, billing and payment in one wizard.· 1 min 33 s
This lesson plays inside the app
Find it in the Help Center of your workspace, next to the screen it teaches. Start a free trial to watch it.
Start free trialFrom the guide: Advance bookings (deposit, cancel, check-in, email)
An advance booking is a reservation taken before the guest arrives — the calendar shows it, the room is held against new bookings, and (if a deposit was taken) the money is sitting on the guest's account until the guest actually checks in.
This page covers the full lifecycle: book → confirm by email → either check in OR cancel.
New advance bookings now follow a two-step wizard, mirroring the Check-In wizard so the muscle-memory carries over.
Learn it by doing it
Start your free trial and follow this lesson in the practice company. 45 days, no card needed.