Selling

How do I close a till shift and balance the drawer?

Choose Close shift / Z-report, count the cash in the drawer and enter it. The Z-report shows the cash you should have (float plus cash sales, minus refunds and paid-outs), what you counted, and the difference.

Steps

  1. At the till, choose Close shift / Z-report.
  2. Count the cash physically in the drawer and enter the counted amount.
  3. Read the Z-report: expected cash, counted cash, over or short, and totals by payment method.

Good to know

  • Sales charged to an account or a room are not in the drawer, so they do not count towards expected cash.
  • Open a shift with the float already in the drawer, so the expected cash is right.

The full guide

Open & close a shift, read the Z-report

A shift tracks one cashier's session at the till — from the moment they open the drawer with a starting float to the moment they cash up at the end. The Z-report is the end-of-shift summary you use…

Related questions

Try it in a practice company first

Start a free trial and follow along with sample data before you touch your own books.