System and maintenance

Audit Log — see who changed what

The Audit Log is your record of every create, edit and delete made in the system — who did it, when, and exactly what changed. Use it to answer "who changed this price?", "when was this record deleted?", or "what did this user do yesterday?" — for everyday accountability and for investigating mistakes or suspected fraud.

It is read-only: you can look, filter and drill in, but nothing here can be edited or removed.

Before you start

  • You need the Audit Logs permission. If you can't see the page or the "Audit Log" menu item under Maintenance, ask your administrator to grant it.
  • Audit entries appear a few seconds after the action happens — recording runs in the background so it never slows down saving. If you just made a change and don't see it yet, wait a moment and refresh.
  • The log keeps recent history online. Older history is moved to long-term archive storage; ask your administrator if you need to look further back than what the screen shows.

Steps

See recent activity

  1. Open Maintenance → Audit Log (or go to the /audit screen).
  2. The newest changes are listed first: When, Action (Added / Changed / Deleted), Module, the Record affected, the User, and a plain-language summary of the change.
  3. Use Prev / Next at the bottom to move through pages.

Narrow it down

  1. Use the filter bar at the top:
    • Module (e.g. Sales, Inventory, Hotel),
    • Action (Insert = added, Update = changed, Delete = deleted),
    • User,
    • Table,
    • a From / To date range.
  2. Type into the Search box to find by summary text, document number, record id, or user name, then press Search.
  3. Changing any filter takes you back to the first page of results.

See exactly what changed

  1. Click any row to open its detail.
  2. The top shows who / when / which record / IP / request.
  3. Field changes lists each column that changed, with its Old and New value side by side. Fields that are money-, quantity-, or status-related are tagged sensitive to help you spot risky edits quickly.
  4. Before and After show the complete record snapshot at the moment of the change — useful when a record has since been changed again or deleted.

Tips

  • One action, many rows. Saving one document (e.g. an invoice with several lines) creates several audit entries that share the same action. The record and parent columns let you see how the header and its lines relate.
  • "Deleted" still keeps the data. When something is deleted, its Before snapshot is the last surviving copy of what it contained — nothing is lost from the trail.
  • Filter by user + date to review one person's activity for a shift or a day.
  • Use the sensitive tag plus an Action = Update filter to quickly scan for price, discount or amount changes.

Common problems

  • I can't see the Audit Log menu or page → You don't have the Audit Logs permission. An administrator grants it from user/group security.
  • My change isn't showing → Recording is slightly delayed (a few seconds) so it never slows your save. Refresh after a moment. If it still doesn't appear, the change may have been made by a background/automatic process, or against a table that isn't audited (system/housekeeping tables are excluded on purpose).
  • The log is empty → Either no changes have been made yet on this database, or your date/module filters exclude everything. Clear the filters and try again.
  • I need history older than what's shown → Older entries are moved to long-term archive storage to keep the screen fast. Ask your administrator to retrieve archived audit data.
  • Ledger / stock postings aren't listed → The Audit Log records what people enter and change. The automatic accounting postings that result from those entries are produced by the system separately and are not shown here.

See it working on your own business

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