Moving your cloud workspace to your own server (Lifetime)

You can move your BusinessSensor Cloud ERP subscription to BusinessSensor Server on your own premises with a Lifetime licence. You keep the same licence key and installation code; the unused part of your subscription is credited against the Lifetime price, and the first year of Care & Connect (online services and new releases) is included.

Before you start

• You are the owner of the subscription on the BusinessSensor Marketplace.
• You have a Windows server (or PC) for BusinessSensor Server, with SQL Server.
• Plan the move: after paying, this cloud workspace becomes read-only and stops after 14 days.

Steps

1. On the Marketplace, open Licences → your Cloud ERP licence. Under Move to your own server (Lifetime) you see the price: the Lifetime price less a credit for the unused part of your subscription.
2. Click Add to cart and pay.
3. In this workspace a banner now says it has moved and the date it stops. Everything stays readable; nothing new can be saved.
4. Go to Maintenance → Backup & Restore and download a backup (this still works while the workspace is read-only).
5. Install BusinessSensor Server. Restore the backup into the server's SQL Server (your IT person can do this with SQL Server Management Studio), then in Server setup choose it as an existing company database.
6. On the server's Licence page, activate the licence with the same installation code.

Tips

• Download the backup as late as is practical but well before the stop date, so it contains everything; the workspace cannot change after the move anyway.
• Your subscription is cancelled at the move — there is nothing more to pay for it.

Common problems

• "This workspace has moved to BusinessSensor Server…" and saving is refused → expected after the move. Download a backup and continue on your server.
• The workspace no longer opens → the 14 days have passed and it has stopped. Contact BusinessSensor support if you still need a backup.
• The Move card is not on the licence page → only an active, paid Cloud ERP subscription can move (not a trial), and its edition needs a Lifetime price.