Your free trial — days left, subscribing, and what happens when it ends

While your workspace is on a free trial, a small line at the top of every page shows how many days are left — for example "Free trial: 12 days left · Subscribe". When you are ready, Subscribe takes you straight to a payment page for this workspace. Nothing you have entered is lost when you subscribe: it is the same workspace, the same data, the same sign-ins.

Before you start

• Who can subscribe: only people allowed to manage the company's settings (the Company settings right, which the Administrator always has). Everyone else sees the days left, and a note to ask their administrator.
• Paying happens on the BusinessSensor Marketplace in a new browser tab. Allow pop-ups for this site if your browser blocks the tab.

What the line at the top means

The count is in whole days and rounds up: with a few hours left it says 1 day.

Steps

Subscribe from inside the app (two clicks)

1. Click Subscribe in the line at the top of any page (or on account menu → Subscription).
2. A new tab opens on the payment page for this workspace. In most cases you do not need to sign in: the link is made for your workspace only. Choose how to pay and complete the payment.
3. Come back to the app's tab. It re-checks your subscription as soon as you return; the countdown disappears within a few minutes of the payment going through.

If a direct payment link cannot be made, Subscribe opens the Marketplace plan page instead — signed in as the workspace owner when possible, otherwise on the sign-in page. Sign in with the email shown on account menu → Subscription (Opens signed in as …).

When the trial has ended (read-only)

The workspace is never switched off on the day the trial ends:

1. The first 7 days after the end date (grace week) — everything still works.
2. Then read-only, until 20 days after the end date — the red panel explains:
   • Still works: signing in, looking things up, running, printing and exporting reports, and taking your data away (a backup, or Maintenance → Export company data).
   • Paused: saving anything new and changing or deleting records. Save buttons answer "read-only".
   • Your data is kept. Subscribe and everything works again within a few minutes, exactly as you left it.
3. From 20 days after the end date the workspace closes until it is paid for. Your data is still kept; subscribing opens it again.

Click Hide on the red panel to shrink it to one line for the rest of your session; What this means opens it again.

Tips

• Subscribing early never shortens your trial: the paid period is added after the days you have left.
• Want to keep a copy of everything first? Maintenance → Export company data downloads your lists and transactions as spreadsheet files, even while the workspace is read-only.

Common problems

• I don't see a Subscribe button → You don't have the Company settings right. Ask your administrator to subscribe (or to give you that right).
• Clicking Subscribe does nothing → Your browser blocked the new tab. Allow pop-ups for this site and click again.
• Subscribe opened the Subscription page instead of a payment page → This workspace is not yet linked to a Marketplace licence, so there is nothing to pay against from here. Contact BusinessSensor support.
• I paid but it still says trial / read-only → Go back to the app's tab (it re-checks when you return), or open account menu → Subscription and click Refresh. If the payment is still processing on the Marketplace, wait a minute and refresh again.
• The payment page asks me to sign in → A direct payment link could not be made this time. Sign in with the email shown on the Subscription page.